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Business Issues

Michelle Ward / September 21, 2023

Enhancing Efficiency in Small Business: A Step-by-Step Guide

When it comes to boosting efficiencies in your small business, one key approach is to thoroughly examine your operations. Mapping out your entire process, from start to finish, including all customer interactions in between, can shed light on what's …

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[Read more] about Enhancing Efficiency in Small Business: A Step-by-Step Guide

Michelle Ward / December 31, 2020

Paycheck Protection Program – 2nd Round of Relief

At the end of 2020, Congress passed, and President Trump signed, a new law that provides for additional relief related to the coronavirus (COVID-19) pandemic. This law, the Consolidated Appropriations Act, 2021 (CAA, 2021), includes a second draw of …

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[Read more] about Paycheck Protection Program – 2nd Round of Relief

Michelle Ward / March 29, 2020

Covid-19 Business Loan Programs Update

On March 27, 2020, the Coronavirus Aid, Relief and Economic Security Act (CARES Act) was singed into law by President Trump. The new CARES Act includes funding for small businesses by way of loans that may be converted to grants if certain conditions …

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[Read more] about Covid-19 Business Loan Programs Update

Michelle Ward / September 5, 2019

Cash Flow Concepts That Can Save Your Business

A sad and oft-repeated truth is that half of all new businesses fail within the first five years. Although many factors contribute to business failure, a common culprit is poor cash management i.e. cash flow. All businesses, large and small, must …

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[Read more] about Cash Flow Concepts That Can Save Your Business

Michelle Ward / August 22, 2019

Basic Customer Retention Questions You Need to Answer

Your business’s ability to retain customers is one of the most important components to sustain growth and profitability. Here are the three retention questions every business owner should be able to answer: What percentage of your customers return …

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[Read more] about Basic Customer Retention Questions You Need to Answer

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